USHETEL Telecom's Call center solutions provides enhanced customer support to business houses and helps them to simplify their processes and streamline them to get the best outputs. It helps by automating the processes so that the resources do not waste time in connecting the calls, dialing the numbers and hanging up to check if the call is live on the other end.
We have developed the best technologies for providing efficient call center solutions. Our experience of serving the big names of different industries has helped us to grow more and provide better services to our clients.
These call center solutions will help you in providing better support to your customers and keep a log of every detail for future purposes and decision making. The logs are stored securely in databases which can be retrieved as and when required.
We do not aim towards just earning money from our clients, but present them with solutions that are economical and complete in every way. Customer satisfaction is very important for our organization. We never hesitate to put in extra efforts and provide fast turnaround time for cost saving. We carefully select every technical expert based on their qualification and experience in the field, thus making every project supervised under the guidance of best engineers and managers.
Our call center solutions include:
The Outbound Dialer solution from USHETEL Telecom will help call centers and corporate houses in managing, automating and organizing the various campaigns and marketing strategies, which require calling of large group of numbers. This automated process will help in building better customer trust, effective increase in working hours, maximized efficiency and greater outputs.
We provide a complete on-stop solution that is equipped with all the features required for the streamlining of processes inside a call center or business house. Some of the best features of our telephone dialer are effective call management, smooth workflow and integration of database with full control on the list.
The complete set of features provided with our auto dialer, predictive dialer, telephone dialer and all the other types of outbound dialers offer extensive monitoring and report system with a facility to manage and supervise the business processes efficiently.
Some of the features of our outbound dialer are:
All of this enables us to provide our clients with the quality and standard that they deserve in every solution. Our experience of serving big and small companies has helped us to grow and get in-line with providing uniquely tailored solutions according to company size and requirements. We believe in serving you with one-stop solution which includes flexibility, faster turnaround time, affordability, etc. We understand the value of your business and its customers, which compels us to go for extra efforts for ensuring complete user satisfaction.
To list a few benefits of our Outbound Dialer Solutions:
Every business runs on the number of happy customers they have with them. The number of happy customers is directly proportional to your growth in the respective domain. Every business house is well aware with the fact that it is very important to keep a log of the calls that are received from the customers.
These calls are very helpful in making future decisions and references for analyzing the strategies and modifying them according to the customer feedback. A voice recorder helps you to keep a log of all these files in your system so that you can access it at any time.
The benefits of a voice logger are in abundance. You can record the calls like from telemarketing agents, customers, prospective clients, existing customers etc. They will help you with automating the process of recording calls so that you don’t have to go through lengthy processes every time someone calls you.
Voice logger software can help you store large number of files safely in a database for quick access. They also allow you to keep a watch on the employees and ensure that there is no misuse of call happening in the organization that can lead to any further loss.
Voice recorders are easy to install and the software provided with them is user friendly and updatable to keep abreast with the latest changes in technology and market.
Keeping in mind, the current trends for communication in the market, we have integrated chat support with every service provided to our clients. A lot of people prefer to chat through messengers rather than email. It helps in communicating instantly and allows for file sharing as well. They are extremely helpful in situations where there is a need to provide technical support or guidance.
Aria Telecom has served wide variety of industries in all domains for providing all types of voice loggers and recording devices.
Some of the fields of application of a voice recorder are: